Entity: CSL Behring

Job Category: Information Technology

Job Family: Applications

Job Type: Full Time

Location: Glattbrugg, Zürich, Switzerland

Employer Reference: R-278762

RESPONSIBILITIES

1) Lead the design, delivery, and continuous improvement of platforms and solutions optimizing field experience and productivity through integrated CRM, engagement data, and analytics capabilities – balancing simplicity, compliance
and effectiveness.

2) Define and communicate a forward-looking product vision and roadmap, leveraging AI, automation, and advanced analytics to unlock new business opportunities. Partner with executive stakeholders to identify opportunities for
digital transformation and innovation.

3) Act as a platform steward, accountable for long-term architectural integrity, scalability, and cost efficiency—balancing near-term business needs with enterprise standards and future-state evolution.

4) Manage the full end-to-end product lifecycle, prioritizing features based on business impact, user feedback and emerging technology trends.

5) Ensure robust API integration, adherence to interoperability standards, and implementation of data governance practices to deliver scalable, secure, and compliant solutions.

6) Serve as a senior technology leader embedded with the business units, IT functions, anticipating needs and turning requirements into actionable, secure, and compliant digital products.

7) Own the responsible evaluation, adoption, and scaling of AI and advanced analytics capabilities—partnering with Data, Security, Legal, and business leadership to operationalize AI in compliant, high‑value use cases.

8) Develop and manage strategic relationships with external technology and managed services partners to ensure seamless integration, compliance, and innovation across platforms

9) Own product financials including vendor strategy, run vs. grow investment decisions, total cost of ownership, and value realization tracking in partnership with Finance and Procurement.

10) Build and mentor high-performing, cross-functional teams, championing agile, DevOps, and user centric design practices

11) Define and evolve delivery models (product-aligned teams, DevOps, vendor/partner orchestration) to improve speed, quality, and accountability across global teams.

12) Establish and monitor key performance indicators (KPIs) to measure product success, business impact, user adoption, and regulatory compliance.

13) Ensure platforms meet global regulatory, privacy, and cybersecurity standards.

14) Stay ahead of industry trends, regulatory changes, technology innovations, proactively adapting strategies.

15) Drive continuous improvement, operational excellence, and change management initiatives.

16) Serve as a trusted advisor to executive leadership, shaping strategic decisions through data-driven insights, tradeoff analysis, and forward-looking recommendations.

Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin, or other legally protected classifications.