Avantor is looking for a dedicated Applications Support Specialist to join our team in Basel.

This role encompasses the development and maintenance of custom applications provided as a service to internal stakeholders, alongside the provision of hands-on IT support for local infrastructure, hardware, and user needs. You will ensure seamless digital operations by bridging software development and IT service delivery.

This is a full-time (40 hours/ week) and permanent position, based at our customer’s site in Basel.

What we’re looking for:

Experience: Experience with cloud platforms (e.g., Azure, AWS) and CI/CD pipelines. Experience with Windows and Linux system administration. Proficiency in programming languages, in particular Python.

Qualifications:

• Fluency in English (written and spoken) is required; German language skills are considered a strong advantage.
• Familiarity with IT support tools (e.g., ticketing systems, remote desktop software).
• Familiarity with scripting languages (e.g., Bash, PowerShell).
• Strong problem-solving and communication skills.
• Ability to work collaboratively with scientists and other stakeholders
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of cybersecurity best practices and IT compliance standards.

How you will thrive and make an impact:

Application Programming as a Service:

• Design, develop, test, and deploy scalable web apps and robust locally run applications / tools tailored to business needs.
• Maintain and enhance existing applications, ensuring performance, security, and usability by establishing a thorough application lifecycle management guideline.
• Collaborate with stakeholders to gather requirements and translate them into technical specifications.
• Implement APIs and integrations with third-party services and internal systems.
• Monitor application performance and usage, applying updates and patches as needed.
• Ensure compliance with data protection and software licensing regulations

Local IT Support:

• Provide first and second-level support for hardware, software, and network issues.
• Lab Systems Support: Work on configuring and integrating laboratory workstations into our complex data landscape, making data accessible seamlessly and efficiently for our scientists. Manage user accounts, permissions, and access controls in accordance with IT policies.
• Support local network infrastructure, including troubleshooting connectivity issues. Understanding of network segregation and network design principles.
• Coordinate with central IT teams for escalations and broader infrastructure projects.
• Maintain inventory of IT assets and ensure timely procurement and replacement.
• Fully functional and documented applications delivered on schedule.
• Timely resolution of IT support tickets and incidents.
• Regular reports on application performance and IT support metrics.
• Updated documentation for systems, applications, and support procedures.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Privacy Policy:

We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.