Senior Suport Engineer - Senior Support Engineer bei SAP: Mitarbeiterbewertung

2.0
26. Apr. 2016
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CEO-Befürwortung
Geschäftsprognose

Pros

Very laid back, come and go as you please, travel if you want, free canteen. Good starting point in your career, you will learn the soft skills needed for other positions within the tech industry.

Kontras

Terrible terrible management. People with no technical skills running technical teams and people with zero people management skills as "HR Leads" Shockingly low salary (Consultant's work with desktop support salary). You will be told you have been given a raise but not see it in your bank balance due to bell curves and percentages on your "total target cash" being manipulated. This is made harder to swallow when you are sent to the US to do an onsite service and work with people doing the same job for triple your salary. As mentioned here before the CoE in Dublin is a cheap labour outpost for SAP America. Consultants are sent over "on rotation" to save on the money needed to hire similar people on the US. The CoE in Dublin could literally sack half of the employees and still run as it does now. In the process they could pay the people that have ability and are willing to work a decent salary. Your training in SAP will not give you a lot of transferable skills when you do eventually get tired of working for peanuts.

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5.0
7. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company when I joined 21 years ago, and awesome management.

Kontras

After moving to the West region and after having two great managers, it went downhill. All the management in West only cares about individuals who are yes folks.

4.0
29. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Kontras

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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