About the Role

We are seeking an experienced Technical Payment Consultant to join our team in Switzerland. This client-facing role involves working with both existing and new clients, requiring strong technical expertise , payment systems knowledge, and excellent problem-solving skills. You will play a key role in implementing solutions, managing technical configurations, and ensuring smooth operations for our clients.

Key Responsibilities

• Implement and configure FINASTRA software solutions for clients.

• Manage multiple technical payment service and support requests in a timely manner .

• Define and implement client application configurations to provision environments.

• Lead technical investigations of reported issues and provide resolutions or detailed analysis.

• Collaborate with stakeholders (clients, suppliers, engineers, application managers) in German and English.

• Enforce corporate standards to minimize operational risks and report progress regularly.

• Document and hand over technical implementations to the support team post go-live.

• Record and resolve internal defects and product-related issues with development teams.

Required Skills & Expertise

• Strong problem-solving skills and technical background.

• Excellent communication and interpersonal skills.

• Good knowledge of Linux and scripting.

• Working knowledge of client-server architectures and web applications.

• Working knowledge of databases and SQL.

• Working knowledge of (S)FTP, (WebSphere) MQ integration, REST API.

• Working knowledge of system and network setup and technical architectures.

• Experience with payment and AML screening flows, SWIFT services, and ISO 20022 standards.

• Bachelor’s degree in Economics , Finance, Computer Science, or equivalent experience.

• Demonstrated experience in the financial industry (banks, insurance, or financial institutions).

What We Value

• Positive, pragmatic, and client-focused approach.

• Ability to work under pressure in a fast-paced environment.

• Strong organizational skills and ability to manage multiple tasks.

• Fluency in German and English (French or Italian is a plus).

• Understanding of SaaS and on-premise environments.

What We Offer

• A challenging and rewarding role in an international, dynamic environment.

• Opportunity to work on innovative projects with global impact.

• Hybrid work model: 2 days on-site per week, rest remote.

• Competitive compensation and benefits.

• A collaborative team with an entrepreneurial mindset.

Ready to join us?
If you are passionate about delivering forward-thinking solutions and have the expertise to make an impact, we look forward to your application.