Employment Type: Internship
Contract Duration: 6 months extendable to 11 months

Why you will love working here

At IATA, we represent over 350 airlines worldwide, striving to make aviation safer, smarter, more sustainable, and inclusive.

About the team you are joining

As a Training Technology Intern at IATA, you’ll step into a fast-paced, globally connected environment where learning meets real-world impact. Working closely with the Training Technology, Product Management and Delivery teams, you’ll help ensure the smooth operation of our systems that support over 100,000 students annually. With a newly launched Learning Management System (LMS) managing more than 800 products, 400 training partners, and a high volume of transactions - including 15,000 invoices and 10,000 customer queries each year - your role will be vital in keeping everything running efficiently.
Reporting to the Assistant Director of Training Technology, you’ll contribute to the development and support of both current and future training systems, including data reporting and system optimization. This internship offers a unique opportunity to gain hands-on experience in training operations and educational technology, while playing a key role in helping IATA meet its customer and commercial goals.
We’re looking for recent graduates who are eager to learn, ready to start by 01 August 2026, and available to work full-time (40 hours per week) for a minimum of six months.

What your day would be like

We would love to hear from you if

• You are currently studying, or you are in the progress of obtaining a University Degree or if you recently (within 1 year) graduated from a University with a Bachelor's or Master's Degree.
• You have excellent verbal and written communication skills in English.
• You have proven teamwork and initiative skills; ability to deal with people from different levels and cultures within the organization.
• You are a creative thinker with problem-solving abilities. You like challenges and finding solutions to day-to-day problems.
• Can think openly, imaginatively, and creatively and you enjoy working in a fast-paced team environment.
• You have a strong customer service orientation.
• You are detailed with a meticulous approach to ensure accuracy and quality in deliverables.
• Strong knowledge of Microsoft Office, SharePoint.
• Knowledge of Salesforce, LMS, HTML, SCORM and PowerBi are considered as assets.

Travel Required: 0

Learn more about IATA’s role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you!