Pros
Love the Leadership Principles. Those are real and carry weight here. From the top to the bottom of the company, people live those principles and it meaningfully supports the business. Amazon is also completely customer-obsessed. Its not just hype - customers are at the center of everything Amazon does and it literally comes up every single day in my work. I definitely appreciate that perspective!
Kontras
Amazon desperately wants to think of itself as a small company that can be nimble. Unfortunately, there are parts of Amazon that are more like an ocean liner than a speedboat, and ocean liners simply can't turn quickly. Its not a huge issue - just means there is a lot of duplicative work and wasted effort and money. But at the end of the day, it certainly appears that the right thing happens for the customer.