A leading EMS company based in Switzerland is seeking a Quality Engineer.

The selected candidate will act as the main point of contact for all quality-related activities concerning assigned customers, ensuring effective management of non-conformities and the definition of corrective and preventive actions.

Main Responsibilities:

• Manage customer relationships regarding quality, acting as the primary interface and ensuring high customer satisfaction
• Analyze customer-reported non-conformities, identify root causes, and define corrective actions. (8D, 5 Why, Ishikawa, etc.)
• Be responsible for product quality management during sampling phases, mass production, and throughout the entire product lifecycle
• Coordinate continuous improvement activities and contribute to the reduction of customer complaints
• Manage customer audits and participate in the execution of internal audit

Mandatory Requirements:

• Degree in Engineering or diploma in electronics/mechanical field
• ISO 9001:2015 Auditor certification
• In-depth knowledge of ISO 9001:2015 standard
• Experience in Lean Manufacturing and Six Sigma
• IPC-A-610 certification
• Strong problem-solving skills, customer-oriented mindset, and team-working attitude
• Ability to work in dynamic environments under tight deadlines, maintaining an analytical and collaborative approach
• Excellent written and spoken Italian and English