Exciting Industry, Volatile Place to Work - Trainer bei T-Mobile: Mitarbeiterbewertung

3.0
4. Jan. 2011
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CEO-Befürwortung
Geschäftsprognose

Pros

There are some wonderful and very smart people to work with at T-Mobile. It's an exciting and fast-paced industry to learn and to work in. The pay and benefits are competitive and the vacation time is generous. There's an opportunity to meet and work with a variety of people, both at the headquarters in Bellevue and at other locatons, such as retail stores, call centers, and distribution centers. The company is owned outside of the US, which can be both good and bad, depending on the situation and economic climate. It provides a good large-company experience overall.

Kontras

My experience was that I was very engaged and excited about my work and my role when I started in 2008. As the next couple years went by, I watched my role diminish to simple tasks; our team did not have a strategy and we became "short order cooks" to our internal customers and were very reactionary. I also watched many of my colleagues get laid off/have their roles eliminated or jump ship (as I did). Many were and are concerned about the stability of the organization and where it's headed. There were many reorganizations that greatly impacted people's productivity and ability to focus. I was lucky that I only had two managers in two years; some people I know had four in that timeframe. Yet, it was unclear what all of the re-orgs. accomplished and how they changed anything for the better. It's one thing to shuffle boxes on org. charts - it's another to actually change behavior. It's very much a "ready, shoot, aim" environment - only when something has launched/gone out the door with problems is there reflecttion; projects need to be set up for success from the outset. Professional development became non-existent due to either lack of budget or role eliminations/there being no place to move to.

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5.0
8. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company to work for!

Kontras

It was a contract position.

5.0
22. März 2016
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Training and "green days" to work on training courses online, team activities for teambuilding, excellent benefits including up to a 10% yearly bonus (merit-based), tuition reimbursement, extra insurance options besides health insurance (pet insurance, free life insurance up to 1.5x yearly salary), stock purchase options and yearly stock award to each employee. One of my favorite benefits is job swaps - so long as your manager clears it, you can swap jobs with an employee from another related department for up to a couple months to gain insight and experience into what the other department does from day to day. I left my last company as it had become a bad environment, and after joining with T-Mobile I realized it was one of the best decisions I've ever made. There are very few days where I wake up not wanting to go to work, and I learn something new every day. When I come across a process I'm not familiar with, my teammates are more than happy to provide on-the-spot training, or schedule a time that works for both of us to do so. Above all, the managers set you up to succeed rather than to fail - they want you to do well, and do everything in their power to make sure you have the tools to do well.

Kontras

There's some of the same political bs that any company has, but my team has two excellent managers that make work enjoyable. There are a couple personality issues within the team, as happens with any job, but overall everyone gets along. As far as training goes, there wasn't a whole ton initially (though I believe it's more due to the nature of the job - it's impossible to condense everything into a couple week training course).

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Reaktion von T-Mobile
9y
Thanks so much for taking the time to write this -- we love hearing how much you love coming to work! Your words were spot on when you said your team wants you to "do well". That's exactly what we want for all of our team members! The nature of our business is constantly changing and we know how important it is to provide good benefits and equip you with the training and development you need to be successful. We're glad you're taking full advantage of all of it. As we continue to grow and evolve, so will our training and tools. If you ever feel like you're not getting enough of what you need, though, talk it over with your manager and they'll help you get back on track. Thanks again for your feedback and your dedication to T-Mobile. -- T-Mobile Careers Team
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