- Blue chip name on CV
- Opportunity to succeed if you get to work with the floor/ desk decision makers
- Associate social life is good
Kontras
- Very, very slow career progression
- Not a lot of support with personal development
- Very cliquey environment
- Workload is very high
- High associate turnover
Opportunities to work on enterprise-scale systems with modern tooling and automation initiatives. Excellent collaboration between infrastructure and incident management teams; vendor coordination is efficient. Competitive compensation and benefits package, including solid health coverage and retirement matching.
Kontras
Workload spikes during major incidents can challenge work-life balance, especially when on-call.
Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients
Kontras
Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.