Pros
There are not many other good paying corportate jobs in Phoenix. Other than Dillards Petsmart is the ONLY retail corporate. The corporate office is nice, clean, bright. Caefe and Covered parking for everyone a big plus when it's 115 degrees outside. Employees are provided with good tools to do their jobs. Depeding on your grade level, you sometimes get to travel on corporate Jet- a real treat.
Kontras
Most of the Managers and Directors are from other companies- who were nasty places to work. (.e backstabbing click-ish retail) . They comment on how much friendlier Petsmart is. However they are changing the culture- and bringing those "not best practices in". It has become much of a place where your title matters --more a place where certain people will only talk to you if you are a certain grade. The company is top heavy with Directors and VPs, who are not interested in what those below them are doing. They spend all of their time with eachother- and call it leadership. You must be very good at politics to survive. You must be popular to be considered capable. Demotions are becoming more common, and oddly this has not been seen a reflection of poor leaders, failing to develop teiur people, but blamed on the people themselves .