Easy and Fun Job at Entry Level Positions - Mitarbeiter (anonym) bei PetSmart: Mitarbeiterbewertung

4.0
30. Sept. 2018
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

I loved my time working in associate positions. If you work hard and have a good attitude you can protect yourself from inadequate management because of the very strong internal control/HR initiatives. Pay is decent, and there are multiple opportunities within the first year for performance-based raises. Ability to cross-train to different departments will give you variety and increased potential for hours. The people you work with can be a toss-up but most are college-aged.

Kontras

Moving into leadership team can be highly political, but it's a high-stress position and only worthwhile if you are incredibly motivated, self-sufficient, and a quick learner. The corporate changes have put near-unobtainable expectations on store-level management (cut hours, shrunken budgets, increased customer drivers), and several new initiatives to increase CL were very straining and pulled each leader in several different directions.

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Reaktion von PetSmart
7y
Thank you for taking the time to leave a review. We appreciate the feedback, as we are always striving to be the best employer for our associates. I'm glad you had a positive experience with us. Thank you, again.

Mehr Bewertungen zu PetSmart entdecken

5.0
3. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

good pay benefits PTO always approved

Kontras

sometimes pet health and care is overlooked

1.0
2. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Kontras

Employees are expected to be work-robots

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Reaktion von PetSmart
3w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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