All downhill... - Pet Care Manager bei PetSmart: Mitarbeiterbewertung

2.0
27. Juni 2016
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CEO-Befürwortung
Geschäftsprognose

Pros

Good insurance benefits for full timers, 15% employee discount, 40 hours vacation time and increases after 3 years

Kontras

Limited room for upward mobility especially since new ownership of company, understaffed with too much work coming in from corporate, training is not always proper for new employees due to limited staff, corporate office only looks at numbers and sales and not the quality of work life for employees, many policies designed to keep PetSmart being a company that values pet care over money have been eliminated

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5.0
26. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good job and location nice

Kontras

None that I can think of

1.0
2. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

The company pushes for more and more from the bottom level employees without better pay. I worked there before the restructuring and; not much can make me cry, but working here sure did, even back then. I can’t imagine how anxiety inducing it must be to work there now. Animal welfare is a complete non-concern. The only thing that’s pushed is sell, sell, sell. It’s borderline dystopian. Bad management seems to be a common issue, not only from my experience, but many others’ as well. I worked until I was an exhausted sweaty mess to make sure everything in pet care or, when I groomed, the salon, was cleaned to perfection as expected of me (and I reiterate: “me,” because these standards were not expected of my co-workers, just me) and overall felt very unseen. The only times I did feel “seen,” was when mistakes were made. Work was treated like boot camp. A co-worker that was subtley targeting/bullying me, and even started rumors accusing me of racist remarks(!!!), was promoted and anything I reported was downplayed because they were friends with the assistant manager. Working here was an overall traumatizing experience.

Kontras

Employees are expected to be work-robots

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Reaktion von PetSmart
3w
We’re disappointed to hear that your experience didn’t reflect what we aim to create for our associates, and we appreciate you taking the time to share your feedback. We invite you to contact the CareSmart line at 1-800-738-4693 so we can learn more and see how we can support you. Thank you.
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