Remote work and benefits, but poor leadership and low pay - Reservations Agent bei PetSmart: Mitarbeiterbewertung

3.0
24. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Remote Work, Weekly Pay, Health Benefits

Kontras

Poor Leadership, No Structure, Not Transparent, Low Pay, Claim to offer bonus but the metric changes every three months and the isn't transparency and you will never bonus because they make all the money from your sales.

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Reaktion von PetSmart
1mo
Hi there! We're happy to hear there are things you enjoy about #LifeAtPetSmart but hear your concerns. Please know you can always reach via the anonymous CareSmart line at 1‑800‑738‑4693 if you would like to connect with our team directly for support.

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5.0
4. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Fun, welcoming, easy, flexible, growth

Kontras

Weekends, slow, customers, busy, fast pace

2.0
6. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Dynamic environment with good opportunities in various departments

Kontras

Leadership cuts at store level led to overworked environment and that had a profound impact on employees' ability to keep up minimum standards of quality and safety, especially in the salons.

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