Pros
Our health and welfare benefits are really top-notch, I've got Dental Vision and good medical coverage as well are offered through our group plan , with Connecticut General . We also can work from home most days of the week, and best of all , the job is interesting becuase we get to work with people from a variety of countries and backgrounds. There have been many good training courses, you can study to be a CCIE, or learn about numerous network solutions which the company offers , they also offer training in other areas, such as the soft skills , negociating stratregies , etc.
Kontras
Despite a small increase recently , on the whole , Salaries have not been keeping up with inflation in the US . I don't know if employess in other regions face this issue, but here in the Northeast , it is quite irksome to know that we haven't had a substantail raise in 5 years! We also can work long or irregular hours, given the nature of the business.(network support) . That is all part of the territory for this business , and as long as you manage your customer's expectations, it is for the most part , easy to get along.