Pros
Global reach, Fortune Client base, emerging technilogy, rapid pace - exposure to new workloads. Dimension Data has a strong reputation for Networking and VOIP deployments both nationally and globally.
Kontras
Excessive workloads and hours for delivery teams. Disconnected mid- executive management teams. Unfortunately, the company continues to change repidly which has proven disruptive to company morale and teaming amongst sales/delivery/support teams. There is a lack of trust and in essence a tug of war primarily between Presales/Sales and delivery/support. Management lacks structure and the chain of command/process lacks formality and or is faintly existant. Te end result is a significant amount of change and poor coordination/execution on that change. Corporate culture and formal mission statements etc.. have been in existance for just over 1 year. Hard to imagine given the size of the company... Each country operates independent of the other. This results in a difficult negotiation and teaming in global environments as each "theatre" is independent of the other with no central authority/governance.