Not what it's cracked up to be... - Independent Contractor bei Liveops: Mitarbeiterbewertung

1.0
24. Juli 2016
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CEO-Befürwortung
Geschäftsprognose

Pros

Schedule time on YOUR own time of its available.

Kontras

If you have a tech issue there is NO one that can help you. LIVEOPS made everything sound very good by saying "independent contractor" but while in training you get complaint events excessively. Basically write-ups multiple times a day for small things. Live ops write you up if you are on a call for more than 20 mins. This is how agents are paid by the min so go figure :( When sending a message to..I don't know the Wizard Of Oz...takes days for a response..and it's always a robotic reply, never specific to your question. This company is not a good company I've worked with Independent companies and salary companies this one is at the bottom. They don't pay enough to keep writing compliance events in my opinion.

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5.0
30. März 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Nice Culture. No Drama. Very Friendly

Kontras

Not enough pay for the amount of work

2.0
9. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Work from home and flexible schedule.

Kontras

Bad training. Some trainers have absolutely no experience in the area they are training others for. There were two training facilitators who kept talking about how 15 minutes is on time and on time is late but they never opened the training room until 4 or 5 minutes later. One kept saying they had a military background and the other one said they grew up in a military home and that’s where they learned to always be on time. After that, they make the people who came on time listen to off subject random stuff and then decide to start training 15 minutes later. They made comments about some people being late all the time so they said they were waiting on everyone to come before they started training. They even said this when they knew the week of taking calls that some people might be late because of calls. Had us listen to a few calls. Some they said were what we shouldn’t say or do and then they turn around and talk to people in the training the same way. When we did take calls the systems didn’t work and we didn’t know what we were doing. Not surprised because the facilitators didn’t take calls so how can they tell us? Said they had 350 to sign up for training but during calls they ended up with 40 something people left.

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