Kohl's is for those with no future to look forward too - Customer Service Representative bei Kohl's: Mitarbeiterbewertung

1.0
8. Okt. 2008
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CEO-Befürwortung
Geschäftsprognose

Pros

Most people will say the employee discount you receive on merchandise. My feeling was lack of management allowed for tasks that needed to be completed to get completed without the hassle of a manager over your shoulder bogging down your productivity.

Kontras

If you think you are important, great, but don't expect praise or even recognition on tasks that you go out of you way to complete. And I am not talking about tasks you should do as taking pride in your store, I am talking about them making you stay for overtime to complete large tasks with fellow co-workers and not even getting a thank you after. Also because management is incoherent to what is going on, don't ask to be supported in making a decision on store policy or what is good in general, you will be left hung to dry because making that dollar is more important then your value as an employee.

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5.0
21. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great growth and leadership opportunities

Kontras

Requires you to be on your feet a lot.

1.0
22. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Pay is very good once you start getting raises. Weekly pay

Kontras

Genuinely everything else, the pay is that high because they have to pay you over 25 just to put up with the awful environment. terrible structure, terrible management, no accountability, cliquey mean girl environment. managers are allowed to sit around and do essentially nothing while supervisors carry 100% of the load and there is no checks and balances to ensure management does the right thing. Corporate and HR genuinely don't care if certain people sit on their butt While others keep the business running. Credit card pushing is absolutely Off the Wall insane. Getting enough credit cards is all the company cares about and managers do not help. Managers are allowed to have no history with getting any credit cards at all and corporate doesn't bat an eye. If you try to speak out about anything that's going on you'll just get fired. Retaliation is allowed and encouraged.

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