Beware of HRCC promises. - Reservations and Customer Care bei Hilton: Mitarbeiterbewertung

1.0
11. Juli 2008
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CEO-Befürwortung
Geschäftsprognose

Pros

The medical benefit package isn't too bad.

Kontras

Their policies and procedures prevent you from succeeding. They hire you to do a job, but then their policies and proceedures prevent you from doing it. Vacation days are very difficult to schedule, and consecutive days off are nearly impossible to get. And unless you have many years of seniority, you will never spend a holiday at home with your family. Their attendance policy is a bit unrealistic, especially for those with children.

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5.0
5. Juni 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Kontras

No Cons to mention at this time.

3.0
5. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Kontras

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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