Hilton

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Worked us to death - Guest Services Agent bei Hilton: Mitarbeiterbewertung

1.0

13. Mai 2013

Guest services agent

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CEO-Befürwortung

Geschäftsprognose

Pros

Nice building to work in. Guests were all very friendly and easy to work with.

Kontras

Schedules were ridiculous causing massive turnover in front office. Seems no one stayed more than 3 months! We weren't given our weekly schedule until 2 days ahead of time and we were constantly working 7 to 9 days straight with only one day off in between. If you don't mind having no life and just "living" at the hotel for extremely low pay, than this is the job for you. Other departments were treated far better than front desk.

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5.0

18. März 2026

Senior manager - data governance

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CEO-Befürwortung

Geschäftsprognose

Pros

Great work/life balance, and great benefits

Kontras

Can be slow to adapt to new processes

3.0

5. Juni 2026

Security officer

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CEO-Befürwortung

Geschäftsprognose

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Kontras

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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Hilton

Worked us to death - Guest Services Agent bei Hilton: Mitarbeiterbewertung

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