Working environment is poor - Customer Support Specialist bei Helpling: Mitarbeiterbewertung

1.0
21. Juni 2022
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CEO-Befürwortung
Geschäftsprognose

Pros

Pros? If you have good colleagues then it's good. I can't think of anything else.

Kontras

Lack of support from HR, poor training structure for newbies. That's why they are holding newbies up with a mandatory 1 month notice during probationary period, a sign of strong turnover culture in the company.

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3.0
29. März 2018
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Like to work here because it's exciting always something new

Kontras

Just having to travel so much

1
2.0
28. Sept. 2025
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CEO-Befürwortung
Geschäftsprognose

Pros

-flexible hours -lots of clients

Kontras

-No benefits of being an employee (health insurance etc...) but same expectations (you represent helping and will be punished if you mess up) -Can lose work suddenly with no notice -Helpling raises their middleman rate without telling clients so either you take a pay cut or "raise" your prices to match.

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