Pros
-Great social life -You come away with friends for life -70% discount from boxes -Free gym membership -Flat hierarchy system means it is easy to talk to everyone, from management to general CC staff, everyone is approachable.
Kontras
-Not a lot of room for progression. They have recently got rid of supervisors, which makes it almost impossible to work towards being a team leader. -Promotions tend to be handed out to those who are friends with management instead of those who actually deserve it. -The salary here is terrible. You are expected to do the work of 2 or 3 people at once on a minimum wage despite the handbook saying you will get yearly salary reviews -Bonuses are unattainable -The focus used to be on giving the customer a great experience but now everything is about SLA's and keeping the statistics up.