Great company. Good benefits. Job security doesn't exist. - Customer Success Specialist bei Cengage: Mitarbeiterbewertung

3.0
16. Jan. 2026
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Pros

The company has great benefits and aligns with my personal values. I get plenty of sick/vacation days.

Kontras

The work can be stressful during peak season. Constant change. Hopefully you don't rely on a territory bonus because you're always switching.

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5.0
15. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

- Management - Time off

Kontras

- Cant complain about anything

3.0
4. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Company has some interesting approaches to the market and in the past they seemed value employees. There are some good employees there and there was, in the past, visionary leadership, but the people with the vision and leadership skills left the company a few years ago.

Kontras

The company actively de-values employees. They had a project they called "Project Horizon" where they told all employees they needed to cut costs, so the company was going to have multiple layoffs over 3-5 years - but nobody was allowed to know when, where, or why - - just one day large swaths of people would be gone. That hung over everyone's heads - for years, and is indicative of how Cengage values employees - it doesn't. Everything is about trying to secure new funding and prepare for an IPO, so they stopped investing significantly in the products about 3 years ago and that's about when they stopped acting like they cared about employee wellness as well.

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