Arbeitgeberbewertungen für Cengage | Glassdoor.ch

Bewertungen für Cengage

Aktualisiert am 14. Januar 2019
1'152 Bewertungen

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Cengage CEO Michael Hansen
Michael Hansen
652 Bewertungen

Mitarbeiter-Bewertungen

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  1. „Good Company to work for”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Cengage gearbeitet

    Pros

    Work / Life Balance
    Salary
    Flexible start times

    Kontras

    Many Managers reluctant to 'manage'

    Rat an das Management

    Consider more training for those in leadership positions


  2. Hilfreich (1)

    „Candid, ambitious, empowering culture with a mission to improve learning”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Product Manager in Boston, MA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Product Manager in Boston, MA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Cengage (Weniger als ein Jahr)

    Pros

    Coming from a nonprofit with a micromanaged workaholic culture, Cengage was a breath of fresh air. People work hard because they care about and enjoy their work, and hold themselves and others accountable, but management doesn't dictate exactly what each employee does in every hour of their day; they aren't afraid to hold employees to high standards and give them the room to try and sometimes fail, which is the best way to learn and improve. For example, very early on in joining I felt a bit like I was thrown in the deep end (owning projects, leading teams of people, facilitating meetings), which was stressful at first but also made me feel trusted that I could handle it and I quickly rose to the challenge.

    People and managers are honest about what is or isn't working (they don't try to skew the data to support what they WANT to see, as my previous company had done). Within my first two weeks we were having transparent discussions about the necessity of certain meetings or attendees and I appreciated that people didn't take offense. Similarly I've received updates from the technology team about bugs/issues customers are facing and how they're addressing them, without any sugar coating or 'apology' (people understand that bugs are expected in software); they even include negative quotes direct from customers and acknowledge why an issue must be frustrating.

    Cengage as a company isn't afraid to take risks, as demonstrated by the first-of-its-kind Cengage Unlimited subscription service; we are constantly talking to and listening to our customers (instructors and students), and aren't afraid to throw out/change up ideas based on research and feedback. Management seems to listen to employees and constantly looks for ways to improve culture and practices. For instance, recently Cengage switched up a lot of roles/responsibilities to better meet the needs, and has been working on updated onboarding/training practices, including projected career paths; in particular there has been an emphasis on forming groups of individuals who can work through problems together so that the practice isn't to escalate issues to managers, which I really appreciate because it empowers us to solve problems ourselves.

    In general I am a pretty introverted person who takes a while to open up to people, but Cengage promotes a very open, trustworthy culture (think "psychological safety"), where everyone is encouraged to speak their mind and engage in healthy debate; I've yet to witness anyone being shut down, criticized, or discouraged, even if they don't word their ideas perfectly.

    Overall I would highly recommend Cengage as a place to work for anyone who wants the mission-driven, collaborative feel of a nonprofit with the resources and perks of a for-profit, and the perfect amount of autonomy.

    Kontras

    So far I have only encountered a few negatives of working here, but they are far outweighed by the pros. I do think these are areas Cengage could focus on improving.

    1. They are struggling to change quickly at scale; a lot of their systems were set up for paper publishing and now they're trying to be digital, which is awesome because they're responsive to what customers want/need, but their systems can't change fast enough to support this so there are a ton of weird workarounds for internal teams. Another side effect of things changing so fast at such a large company is that it is really challenging to keep everyone up to speed while streamlining communication. I frequently find myself in a situation where I have questions that no one can answer or even tell me who can answer. It's a bit messy but I appreciate peoples' willingness to work through it and remain positive.

    2. Some people are really perfectionist, and operate with a fear-of-mistakes mentality, which sets us back on schedules and results in time lost worrying rather than executing. This is a business and so we have to weigh cost/benefit. Fortunately management is typically able to drive people toward outcomes even if not perfect.

    3. At my last company I had been there almost 10 years and had 5 weeks of vacation banked in addition to getting a lot of holidays off (i.e. week between Christmas and New Years). Coming to Cengage, I only get 10 days of vacation time for the first two years, and they have very few regular holidays. I think Cengage could benefit from offering unlimited vacation (especially given the culture - people are self-motivated enough not to take advantage), or at the very least negotiate more vacation days in the hiring process.

    4. At my last company I earned a lot of trust and freedom and so was able to work remotely pretty much whenever I wanted. At Cengage there seem to be mixed views on working remotely. When I was first hired I was told it was flexible - I should prioritize in-person time for the first few months to meet people but after that if I didn't have any in-person meetings then I was welcome to work remotely. I spoke to various people, some of whom come into the office every day, others work remotely 2-3 days a week, others work remotely almost every day, so it seemed pretty flexible. Then I acquired a new manager, and suddenly I was required to let them know every time I would be remote and was limited to how often I could work remotely even if I had no meetings or no one I worked with would be in my office. I would prefer my manager focus on my work product and give me feedback on that rather than focusing so much on when and where I'm getting the work done.

    Rat an das Management

    1. Spend more time up front defining expectations/goals with employees ("scripting the moves"), then give them space to plan the "how" and ask for feedback; hopefully this will help reduce perfectionism/fear of mistakes as well as the amount of back and forth that results from trying to strategize on an unclear vision.

    2. Invest in systems that streamline communication. For example, give everyone a google account (this is better for collaboration tools than microsoft/sharepoint). Also, map out a decision and communication tree to clarify who gives input, who makes choices, who communicates to who about those decisions, who executes/plans for impact of those decisions, and through what methods and on what timelines all of this occurs. We spend too much time spinning wheels and many communications/processes are one-off (if someone thinks to loop someone in or communicate something, great, otherwise people are left in the dark, OR peoples' solution is "let's just over-communicate everything" so then people glaze over their inbox).

    3. Trust/allow employees to take more vacation time and work remotely without needing to get permission; prioritize expected results rather than expected methods of getting work done.

  3. „Good company, some bad apples”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - District Manager in Independence, KY (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - District Manager in Independence, KY (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Neutrale Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Vollzeit bei Cengage gearbeitet (Über 5 Jahre)

    Pros

    Work-life balance was nice. For the most part, you are given the ability to "leave your work at the office," and maintain some free time outside of work. There are plenty of good people working there and the work is rewarding.

    Kontras

    Favoritism is a major problem. Several undeserving employees were given every opportunity despite falling short of expectations. In some cases, they even created "new positions" for people who were personal friends with upper management. Meanwhile, many hard-working and highly successful employees were treated very poorly and their career goals were ignored, simply because they didn't have personal relationships with the "right people." They don't always value results, good ideas, or smart people. Instead, they too often value "yes men," who play the part, even if they don't produce. Double-standards are a major problem as well. Again, if you happen to be friends with the right people. you can get away with behavior that would never be accept from those who are not personal friends with those making decisions. This creates a culture of resentment and hopelessness for those on the wrong side of these double standards.

    Rat an das Management

    Apply the rules equally and fairly across the organization. Show your employees that results, not personal relationships with management, are valued.


  4. Hilfreich (4)

    „Great place to work”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Boston, MA (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Anonymer Mitarbeiter in Boston, MA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Cengage (Über 5 Jahre)

    Pros

    There's a lot of opportunity to do some really great, interesting and important work. I have always felt that if there was something that I wanted to get involved in (as a sort of stretch assignment) I could just raise my hand and get involved. In my 5 years here I have been able to grow tremendously.
    All good things take time and hard work, if we keep making forward progress, we'll get there!
    I think our senior leadership has improved quite a bit over the past few years and I feel confident in their vision.
    We also have a pretty good benefits package and I have been able to enjoy great work/life balance.

    Kontras

    I would love to see all senior leaders really model and embrace our Ethos, to help embed it in all parts of our business.

    Rat an das Management

    Keep doing what you're doing and make sure you're modeling the right behaviors.


  5. Hilfreich (1)

    „Stepford Wife type of philosophy”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Sales Consultant in Boston, MA (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Sales Consultant in Boston, MA (Vereinigte Staaten von Amerika)
    Empfiehlt nicht
    Negative Prognose
    Befürwortet Geschäftsführer

    Ich habe in Vollzeit bei Cengage gearbeitet (Über 10 Jahre)

    Pros

    They have great learning ing software for students and world class authors writing best selling textbooks.

    Kontras

    They hire young, inexperienced higher ups who seen to "let go" really talented, smart, dedicated people, who are well liked by everyone, (authors, instructors, colleagues, etc). If you act like a Stepford Wife/Employee then you're doing fine. If you express any criticism challenge some of their stupid schemes or gimmicks, that's the end. You have to fake it and never complain about the direction the company is going or any of their ill-fated initiatives that just might end of grinding them to obscurity.

    Rat an das Management

    They should look at performance more and how your sales are, for example, goal achievement (in marketing, product management, and sales or "Learning Consultants " as they like to say.), rather than your diligence in using the system they want everyoneto use , Magellan, which cause you to be more of a glorified data entry person than a Learning Consultant. Also management should hire successful, seasoned people who know the industry well, and whatever they're managing well (like sales, for example). They should have a lot of experience so they understand the nuances of the job instead of giving lame advice.


  6. „specialist”

    StarStarStarStarStar
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Ehem. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt nicht
    Negative Prognose
    Negativ Geschäftsführer

    Ich habe in Vollzeit bei Cengage gearbeitet

    Pros

    some of the people were great

    Kontras

    too many to list when it came to cons


  7. „Sales”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Cengage

    Pros

    Vibrant and employee friendly culture, visionary leadership

    Kontras

    Here performance matters and thats also a positive

  8. Hilfreich (2)

    „The Most Rewarding Job I've Had”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Akt. Mitarbeiter - Anonymer Mitarbeiter
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Cengage

    Pros

    -Collaborative environment
    -Surrounded by intelligent, devoted and passionate people
    -Lots of great leadership
    -CEO I trust
    -Fair pay
    -I feel recognized and valued for my accomplishments and contributions
    -Believe we're paving the way with innovative solutions for our market

    Kontras

    -A lot of meetings; sometimes leaving little time for actual execution work
    -Too heavy on the contract labor, not hiring folks we should have on-board full-time
    -Work-life balance can quickly become unbalanced if you're not careful
    -Workload can be unnecessarily heavy with jobs whose efficacy hasn't been sufficiently measured
    -Not enough holidays


  9. Hilfreich (1)

    „Cengage Boston, Digital”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Boston, MA (Vereinigte Staaten von Amerika)
    Ehem. Mitarbeiter - Anonymer Mitarbeiter in Boston, MA (Vereinigte Staaten von Amerika)
    Empfiehlt
    Negative Prognose
    Keine Meinung zu Geschäftsführer

    Ich habe in Vollzeit bei Cengage gearbeitet (Über 8 Jahre)

    Pros

    Enough people who care about what they do.

    Kontras

    Too much contractor churn; resulting product is a mess.
    Salary not too competitive.
    Too much middle management.


  10. „Digital Success Specialist”

    StarStarStarStarStar
    • Work-Life-Balance
    • Kultur & Werte
    • Karrieremöglichkeiten
    • Vergütung & Zusatzleistungen
    • Führungsebene
    Akt. Mitarbeiter - Digital Success Specialist in Florence, KY (Vereinigte Staaten von Amerika)
    Akt. Mitarbeiter - Digital Success Specialist in Florence, KY (Vereinigte Staaten von Amerika)
    Empfiehlt
    Positive Prognose
    Befürwortet Geschäftsführer

    Ich arbeite in Vollzeit bei Cengage (Weniger als ein Jahr)

    Pros

    Relaxed, modern environment, excellent employee treatment, always improving and asking for feedback

    Kontras

    training seemed rush and a bit intimidating when you first start

    Rat an das Management

    Keep doing what you are doing. I've never been happier at a company.