Not amazing, but still pretty good - Customer Service Representative bei Booking.com: Mitarbeiterbewertung

4.0
31. Okt. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

+ decent salary + lots of guidelines to help you find a solution + fairly easy to receive a bonus

Kontras

- sometimes the KPI targets get unrealistic - lots of angry callers, so make sure to not take anything to heart - the bonus depends on how satisfied your callers were and whether the dissatisfaction is your fault does not matter. you can fo everything perfectly and still receive a DSAT

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Reaktion von Booking.com
1y
Thank you for taking the time to reflect on your time at the company. We are pleased to hear that you appreciated the salary, bonuses, and our training tools and programs. Your feedback regarding the internal work processes and targets is important to us and noted. Thanks for sharing your experience with us, and we wish you all the best with your future career endeavors. The Booking.com team

Mehr Bewertungen zu Booking.com entdecken

5.0
30. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great, definitely recommend if looking for start up

Kontras

No cons all pros only

avatar
Reaktion von Booking.com
1mo
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
4.0
7. Juli 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

People are great, I have created amazing connections and friendships along the way. Fun work environment we work hard but are able to play harder. Global reach, often connecting with people around the world.

Kontras

Not much mobility and constant change. Hard to be stable in that kind of environment. Many times the plan is not fully complete before expecting execution and very siloed creating duplication of effort and work.

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