A just ok job - Customer Service Representative bei Booking.com: Mitarbeiterbewertung

3.0
27. Feb. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Nice team atmosphere and very helpful colleagues + the opportunity for overtime

Kontras

Micromanagement and high stress with the volume of work plus the bad treatment from customers

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Reaktion von Booking.com
1y
Thank you for sharing your observations with us. It is wonderful to hear that you have experienced a nice team atmosphere with helpful colleagues at Booking.com, along with the opportunity for overtime. However, we understand your concerns about micromanagement, high stress due to the volume of work, and challenging interactions with customers. Your feedback is invaluable to us, and we're dedicated to fostering a positive work environment where everyone feels supported and respected. If you have any further insights or suggestions on how we can address these challenges, please feel free to share them with your manager or HR representative. The Booking.com team

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5.0
30. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great, definitely recommend if looking for start up

Kontras

No cons all pros only

avatar
Reaktion von Booking.com
6d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexibility, make your own schedule

Kontras

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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