A busy workplace depends on the language line - Customer Service Guest Specialist bei Booking.com: Mitarbeiterbewertung

5.0
13. Jan. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Good benefits, free meals, regular team outings, and a super friendly office. The system is user-friendly (compared with other companies I worked with.) Many side projects are available for staff to apply.

Kontras

Since every staff works on different language lines, some lines are always busier than others. A lot of demanding customers, and phone calls kept coming in, which made me super anxious.

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Reaktion von Booking.com
2y
Thank you for sharing your thoughts in your review. We are glad to see that you can reflect favorably on your time at Booking.com, and that the rewards and benefits provided were appreciated. Your thoughts regarding our internal work structure are important to us as well and are welcomed. Thanks again, and we wish you all the best for the future. The Booking.com team

Mehr Bewertungen zu Booking.com entdecken

5.0
30. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great, definitely recommend if looking for start up

Kontras

No cons all pros only

avatar
Reaktion von Booking.com
6d
Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team
3.0
4. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Flexibility, make your own schedule

Kontras

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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