Pros
-An amazing global network -Brilliant, funny colleagues that are willing to help and share knowledge -Nationwide and international travel for training and holiday party in Amsterdam (although this year wasn't as high-energy and genuine as last year's felt!) -Opportunity to extend if you have PTO -Utilize Account Manager position as a stepping stone for another gig that will take you further -Gain great sales skills and success in rapid speed/short time
Kontras
-Downward spiral towards the fall of what I once regarded as a great empire--which it is, but things fall apart with rapid growth and greedy decisions that leave a demoralized and disgruntled front line army a.k.a. the Hotels Department -Unattainable targets set by far away Amsterdam that change at any given moment, sometimes in the middle of the quarter due to error in forecasting by local SAMs -Sometimes even told to abandon our actual goals for bonus structure ENTIRELY to further the advancement of company's main initiatives -Sometimes main initiatives require us to annoy and strongarm partners to the point of making employees feel desperate, upset and pretty much losing every ounce of passion when encountering our upset partners. Leadership team cannot offer any helpful guidance because we try every which way and they know we're pretty much set up for failure but probably can't say it outloud. -Mandated use and tracking of a terrible excuse for an internal, homegrown salesforce (Booking can totally fork over the cash for what a company like Salesforce does best than thinking we should spend our resources and time on a broken system to optimize opportunity and revenue) -Upper hierarchy essentially mandating terribly executed micromanaging tactics that leave the entire local office from top to bottom to not trust anything and anyone -SAMs aren't able to work together, not sure why when they are wonderful individuals and aren't allowed to manage teams due to being overworked and micromanaged themselves -50% travel alongside change to Friday meetings are set up poorly and burn employees out fast -paid below industry standard -Everyone understands that change is constant and inevitable, but what no one gets is how poorly change is handled and communicated by management -On that, transparency and communication have declined significantly over the past year -recruiting is backlogged and can't send the best candidates for such a reputable company or folks realize that they shouldn't even try -Lastly, our HR department which I didn't have any care or opinion for before has truly turned out to be an overworked joke. Seems like they don't have the time or resources to make a true difference and help on a local level
