Pros
- Free lunch and fruit - Nice international colleagues
Kontras
Terrible workplace, site leader, managers and team leaders do whatever they want. If they don't like you they will find a way to fire you, supported by HR. On the other end, if you are "friendly" and you are not a foreigner you will receive a promotion easily. I saw people been sexually harassed during company events and the team leader involved still work in the office. One of the team leaders, recently promoted to be a manager, almost punched an agent in another company event One of the managers has the partner works in the office. One of the current senior team leaders was promoted after receiving a letter from an employee's GP saying this person was mobbed. HR instead of investigating the issue or dismissing the manager helped cover it up.- 2 years ago some managers tried to develop talents within the office creating a program to help agents becoming Team Leaders, one of them, English, was selected without even applying to the program. No work balance, you cannot request the start a specific hour and your preferences are never taken into consideration by planning The company doesn’t care at all about her people, they know this office has ethical issues, and managers deal with internal promotion in a shady way but they are fine about it.
