Pros
Opportunities for growth and moving to different offices. Annual trip to Amsterdam after the first year A lot of vacation time, easy to get time off Great insurance and benefit package. 4-day shifts
Kontras
Leadership, starting from site director to managers are completely unprepared to manage different generations and still believe one formula fits all; Many senior leaders lack trust and try to lead results via intimidation; Although the company brag about diversity, diversity is not accepted in the Grand Rapids office. Despite all different cultures, most leadership are white Americans. Anyone that doesn't follow leadership blindly get on their blacklist. There is no appreciation for different ideas. Education is not valued at all. Education is actually feared by small minded "leaders" (task managers). HR department is completely useless. Don't ever think about going there about anything. I've seen people be retaliated openly despite annual campaigns and encouragement to report any issues to the compliance team. I have never seen so many negative people in one place. They gossip and complain about everything and everyone all the time in their breaks. Booking.com should definitely make better hires. Lack of recognition, for anything. No recognition at all for any efforts. Quick to call everyone out in general meetings but almost impossible to recognize anything. Everything going in the wrong direction. I wouldn't be surprise if this whole place closes within 2 years or so.
