Customer Service Executive - Customer Service Executive bei Booking.com: Mitarbeiterbewertung

Thank you for bringing these points up with us. At Booking.com, we value creating a friendly, supportive work environment that encourages continuous growth. We’re sorry that this wasn't your experience with us. We’ve gone through a period of accelerated growth and while it’s exciting for us to move at the pace we’re going, we can see how it may have put high-pressure demands on certain Customer Service team members and processes. We want to succeed as a team, so we’re committed to addressing your concerns and ensuring this doesn’t happen to others. We’re also reviewing and refining our recruitment experience to ensure we’re clear about who we are and what is expected when working here, as well as ensuring our managers are supported in balancing the needs of the business with the needs of those in their team. Though you’re no longer with us, we appreciate that you’ve shared your thoughts. We’ll be using your feedback to help us make sure Booking.com is always a supportive, fun and rewarding place to work. Many thanks, The People Team at Booking.com