Booking.com

Gehört zu Booking Holdings

Bewertungen für Booking.com

Buzzwords and Bluster - Customer Relations bei Booking.com: Mitarbeiterbewertung

3.0

1. Feb. 2026

Customer relations

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CEO-Befürwortung

Geschäftsprognose

Pros

A great community with perks like paid lunches, a subsidised coffee shop, Bupa healthcare, Perkbox, and regular in-house activities and workshops.

Kontras

The customer service department is resistant to change, despite promises of new systems that take years or never arrive. Confusing and unfair terms and conditions contradict the company’s core value of fairness. There’s a strong push to use AI in staff work.

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5.0

30. Mai 2026

Booker

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CEO-Befürwortung

Geschäftsprognose

Pros

Great, definitely recommend if looking for start up

Kontras

No cons all pros only

Reaktion von Booking.com

Hi, thank you for the wonderful feedback! We're so glad to hear that Booking.com has been a great fit for someone with a startup mindset. Our culture of experimentation and innovation is something we're really proud of, and it's great to know it resonates. We hope you continue to thrive here! The Booking.com team

3.0

4. Juni 2026

Account manager

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CEO-Befürwortung

Geschäftsprognose

Pros

Flexibility, make your own schedule

Kontras

NO learning and development Opportunities for growth often required moving into a different role or team found the compensation to be below market

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Bewertungen für Booking.com Customer Relations – Bewertungen bei Booking.com Bewertung für Booking.com

Booking.com

Buzzwords and Bluster - Customer Relations bei Booking.com: Mitarbeiterbewertung

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