Great Company as long as you are not in Customer Care - Customer Care Representative bei BASF: Mitarbeiterbewertung

2.0
30. Dez. 2017
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CEO-Befürwortung
Geschäftsprognose

Pros

Tuition Reimbursement, GREAT BENEFITS, Pays above industry average

Kontras

While this is a great company, the Customer Care unit at the Charlotte location is a toxic environment. People are regularly on medical-leave for stress-induced issues. Employees are overworked and not paid overtime!(CCR is hourly/non-exempt). CCR's are stressed into putting in extra hours and are not compensated. There is no management support. I would not let anyone whose well-being I care about work in that department. Everyone in that group is miserable.

Mehr Bewertungen zu BASF entdecken

5.0
2. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Good work life balance, good culture, good pay, good benefits

Kontras

A lot of bureaucracy, lean staffing

4.0
12. Mai 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits, hybrid & remote roles, great colleagues to work with. Great vacation /time off. Helpful colleagues

Kontras

Reorganizations (roughly 3 years), IT roles dwindling in North America(moving to India), teams can get very silo-ed, “not my role” = not helping you (when you are looking for answers/assistance), currently seeing a lot of movement out of New Jersey (roles moving to other parts of the country), some organizational charts can be confusing, huge organization(can be difficult at times pinpointing the exact team you may need to work with)

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