Demanding call center job - CSA - Customer Service Associate bei Ancestry: Mitarbeiterbewertung

2.0
12. Apr. 2018
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CEO-Befürwortung
Geschäftsprognose

Pros

Nice co-workers, free breakfast, free lunch once a week. A lot of feedback from managers so you know how you're doing.

Kontras

They don't say it when they hire but it's a call center. You'll be taking calls 8 hours a day, often back-to-back, a lot of them demanding and not always too nice. A lot of people left when I was there as it wasnt worth it. There were a lot of technical problems on the page and on the work computers/systems, far more than any other company I worked for had.

Mehr Bewertungen zu Ancestry entdecken

5.0
24. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great company culture, supportive team, smooth onboarding process, strong career stability, and meaningful work. My interview experience was very positive, and the recruiting and onboarding teams were helpful, responsive, and professional throughout the process.

Kontras

There is always a learning curve when joining a new company, especially while understanding internal systems and processes, but the team has been very supportive.

3.0
12. Juni 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

It’s a great product and people are customer obsessed.

Kontras

Misogyny is baked in to the culture.

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