The interview process was straightforward. Submitted resume online. Contacted for initial phone screen then additional, phone interview. Asked standard question. The questions were not difficult, but I did not get an offer. From my understanding, they typically only hire through employee referrals.

Two initial phone interviews, one with an operations manager and one with a sales manager. Final interview was in person, I was asked to pitch my current service for three senior team members and answer questions about my experience / background. I met with three other people, one of whom is a co-founder of the company. The total process took 4+ months due to a hiring freeze.

It was through a referral. I was then contacted for a phone interview with several employees of the company. After speaking with some of them, I eventually received an offer several weeks later with the formal offer letter outlining benefits/salary/etc. several weeks after that.