Vorstellungsgespräch absolviert bei Delta Air Lines (Atlanta, GA)
Vorstellungsgespräch
It was rather basic but they are not concerned with customers and how you interact with them. Could be better but I don’t know I upper management has those concerns in mind
Vorstellungsgespräch absolviert bei Delta Air Lines (Singapur)
Vorstellungsgespräch
Simple and easy. Organised no confusion or time wasters. Got thru quickly. Everyone is really friendly and kind. But understand that the job is really not that easy. For people like me who are used to regular hours and need family time, this is not the best option for me.
Fragen im Vorstellungsgespräch [1]
Frage 1
Give examples of times you have tackled difficult customers.
Vorstellungsgespräch absolviert bei Delta Air Lines
Vorstellungsgespräch
Relatively standard for the position. Asked about experience and how I would address certain situations. Average and what you would expect for a standard customer service role. Two total interviews lasting about 30 minutes each.
Fragen im Vorstellungsgespräch [1]
Frage 1
How would you handle a customer who's been forced to take a different flight from one they've booked.