The rules of Contact Center & Collaboration are being rewritten. In this Evolve PressBox interview, Sean Nilsen and Tony Cilli explore the “Ultimate Reset," where CX defines brand loyalty, EX fuels performance, and technology bridges the gap. They also share how we're partnering with organizations to lead transformation from strategy to scale. Don’t just adapt - reset. Watch the full conversation on YouTube: https://lnkd.in/gDRS2GPX
Contract Award Announcement! Trace3 Government is pleased to announce it was awarded a contract/s for the Missile Defense Agency Scalable Homeland Innovative Enterprise Layered Defense (SHIELD) indefinite-delivery/indefinite-quantity (IDIQ) contract with a ceiling of $151B. This contract encompasses a broad range of work areas that allows for the rapid delivery of innovative capabilities to the warfighter with increased speed and agility. We look forward to continuing our support of the homeland defense mission through the MDA SHIELD contract and to delivering advanced capabilities that strengthen national defense. Hats off to Tom DeAngelis, Cliff Flowers, Kristin Zick, Ken “KC” Cerreta and the team!
What happens when you put leaders from the biggest names in Finance in one room to talk AI? In this episode from Trace3's Evolve PressBox, SVP of Financial Services Eric Carter and VP of Brand Todd Gallina unpack the high-stakes insights from the frontlines of technology in the financial services industry. Their conversation cuts through the hype to reveal what’s actually happening. 🔹 The "Wild Wild West" of Security: Learn why AI security is currently defined by "unknown unknowns" and how firms are racing to protect the enterprise 🔹 The Ultimate Career Booster: Discover why industry giants believe AI will be a massive accelerant for the next generation of workers, not a replacement 🔹 Next-Gen Observability: A deep dive into a custom telemetry system built with Trace3 and Splunk that is revolutionizing how firms analyze user experience Don’t get left behind in the "unknown unknowns." Get the full scoop on where the industry is headed. https://lnkd.in/gS3_wzAc
One of hashtag#TeamTrace3's favorite traditions is our annual Holiday Charity Battle, where our regional teams enjoy a friendly competition of raising funds for community organizations and needs. From creative fundraising ideas to heartfelt support for local causes, our regional teams showed up in a big way to give back to the communities we’re proud to be part of. Here are some of the organizations from this year's battle. Trace3 Gov supported Colorado largest foster care agency, Hope & Home, by giving to their annual Christmas Toy Drive. Trace3 Health Solutions Group opened up Santa's Workshop again this year to wrap presents for Los Angeles County Department of Public Social Services (DPSS) Adopt-a-Family program. Team Midwest and Hand2Hand together packed up 1,000 lbs of food to give to West Michigan's kids in need. Our Northeast Team gave funds to because I said I would. to empower people in their Ohio community with resiliency skills and mental health habits. Come back to learn more about the organizations the rest of our regions teamed up with this holiday season.
Trace3's Holiday Charity Battle coverage continues! More of our regions rolled up their sleeves to support meaningful causes in their communities. The generosity, creativity, and heart from our teams is what makes this tradition so special. Here are a few more of the organizations hashtag#TeamTrace3 lifted up this season: Trace3 Financial Services Group partnered with Orangewood Foundation, helping support youth who are transitioning out of foster care and building independent futures. Trace3 South rallied to provide relief to victims of Kerr County's flooding from earlier this year. Their efforts are providing vital support for ongoing recovery efforts after devastating floods this past summer. Trace3 Southeast gave to Hope for London, an organization providing direct support to those affected by the tornado that struck City of London, Kentucky earlier this year. And, Trace3 Team West once again stood beside the Speak Their Names Foundation, whose mission is to keep memories alive by connecting Gold Star Families to the units their lost ones served with and continue speaking their names. We’re grateful for the compassion our teams bring to the communities we serve. More highlights are on the way as we celebrate a final day of this year’s Holiday Charity Battle!
Quantum computers won’t just make things faster, they’ll break the cryptography that secures nearly everything we do today. And, adversaries are already collecting encrypted data to decrypt later. In his latest blog, Trace3 Innovation Principal Justin "Hutch" Hutchens breaks down why crypto-agility is the only smart path forward and what organizations must do now to be quantum-ready before the clock runs out. If you think “we’ll deal with it when quantum arrives,” think again: the future is already impacting your data. https://lnkd.in/gD_M8vGf
Here to wrap up this year’s Trace3 Holiday Charity Battle! hashtag#TeamTrace3 closed out the season of giving making a direct impact when and where it matters most. Our Services Team rallied behind the American Red Cross, because when disaster strikes, real people in our communities are suddenly facing their hardest days. Their contribution helps provide critical relief and support for those moments no one can plan for. Trace3 Office of the CTO teamed up with Guidelight, an organization dedicated to families navigating life with disability. Through compassion, advocacy, and hands-on support, Guidelight creates community and empowers families to thrive. And our Headquarters Team continued a valued tradition by supporting Children of Fallen Patriots Foundation, helping ensure military children who have lost a parent in the line of duty are supported through college scholarships and educational counseling. From coast to coast, every team’s contribution made a difference! Together, we’re closing out the year with gratitude, generosity, and community at the heart of it all.
Here is a little throwback with some of the goodies the Trace3 PressBox brought you last year. Sandy Salty and Todd Gallina will be bringing you even more this year! Next month during Trace3 Company Kick-Off they'll answer some of the most important questions about what's next for the PressBox - Like will the puppies have a permanent anchor position during every live stream?
Let's hear it for our partner the Denver Broncos who won the AFC and took the #1 seed in the National Football League (NFL) playoffs. Congrats to the entire Denver Broncos Football Club organization and good luck in the post season!
6️⃣ years and counting! We're thrilled that Trace3 has once again been certified as a Great Place To Work!
