We’re proud to announce that our contact centre in Leeds has been accredited as Industry Leading across all categories (Strategy, Customer, Colleagues, Operations, Culture) by the CCMA | Contact Centre Management Association with an overall ⭐⭐⭐⭐⭐ rating!
Nick Murphy, Digital Product Manager, tells us what the NewDay purpose, helping people move forward with credit, means to him and how this helps guide the thinking for every decision and product feature that is implemented for our customers. #MovingVoices #purpose #lifeatnewday
We're thrilled to announce that we're among the winners of the annual Glassdoor Employees' Choice Awards - straight in at number 28 on the Best Places to Work UK Large Companies category! A huge thank you to everyone who took the time to share their perspective on what it’s like to work here.
We won ‘Best Credit Card or Credit Facility’ for our Aqua brand at The Card & Payments Awards. A huge congratulations to all our teams, including our very own Aki, who make building better credit with Aqua possible. #TCPA #Purpose #LifeAtNewDay
Rob Holt, CEO Credit, gives us his thoughts on the acquisition of the Argos Store Card portfolio and future partnership, he said, “This milestone allows us to welcome a wide new customer base while furthering our purpose to move forward with credit through modern, accessible, credit options.”
Whilst Christmas 2024 may be over, we wanted to take a moment to reflect and look back on what was a truly incredible Toy Appeal campaign, in support of our community partner Family Action. Each year, our amazing colleagues come together to collect gifts for children who may otherwise go without and in 2024 this was no exception. In total over 1,500 gifts were collected, smashing all original targets. #pupose #purposeinaction #ToyAppeal #ChristmasJoy
Last week, we hosted a special event to celebrate our partnership with our incredible community partner Family Action. NewDay is Family Action’s longest standing corporate partner, having worked together since 2016. We were delighted to welcome a range of guest speakers to hear more about Family Action's great work to move communities forward across the UK. Whitney Papa, Service Manager at Family Action, gave an insight into the impact Family Action are having on young people’s lives through the HeadStart programme. Plus, Katja Tait was joined by Heather Kearney, Deputy Director of External Engagement at Family Action, for a fireside chat looking back and some of the highlights and key moments in the partnership so far. #purpose #purposeinaction #lifeatnewday
Vulnerability can affect anyone at any time. It’s a business priority at NewDay to put the right support in place for our customers and colleagues, which is why June is Vulnerability Awareness and Inclusion Month. It was a pleasure to welcome Sir David Holmes CBE, CEO of Family Action, to our Leeds office, where he joined Rob Holt, CEO of Credit, to launch our 2024 programme of events and give a keynote about the impactful work Family Action does. We’ve partnered with Family Action for eight years and it was fantastic to get a chance to see and hear how we help make a difference. #lifeatnewday #bebrilliant #vulnerability #inclusion
Over the Spring Bank Holiday four colleagues, Jessie Mitchell, Declan Bell, Christian Masters and Siddharth Bhatia took part in two Ultra Challenges raising money for our charity partner, Family Action. Siddharth took part in a 25km run Ultra Challenge, with Jessie, Declan and Christian all taking part in the 100km Ultra Challenge and were also joined by Hannah Marshall, from Family Action, for the first quarter of the 100km too. If you know any of our challengers and would like to make a donation to Family Action you can here: https://lnkd.in/dzVH5_zt Family Action is a national charity committed to building stronger families and brighter lives. Since the charity was founded in 1869, it has continued to help children and families overcome the challenges they face through a wide range of practical, emotional and financial support. Today Family Action work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through their national helpline, FamilyLine, which offers free and immediate support to adult family members.
Our comprehensive end-to-end revolving credit and embedded finance platform empowers you to elevate and customise customer experiences through our adaptable and continually evolving suite of digital customer channels and full-service modules. Built on a true cloud-native and API-driven architecture, our platform ensures flexibility, scalability, and seamless integration. Want to learn more? Send us a message or book a slot via the Money20/20 app.
