😱 Did you miss the livestream of the Mercury launch? 📺 You can catch up on all talks on our YouTube! In his introduction, our Chief Marketing and Flexibility Officer, Devrim Celal, explores why Manchester was chosen as the launch site. He also discusses the transformative impact of consumer-driven technologies, the rise of electric vehicles, and the community efforts driving clean tech developments.
🎉 A huge shoutout to ProductTank London for letting us host the final Mind the Product meetup of the year at our office! It was incredible to see so many passionate and engaged Product Managers come together to dive into the world of Product-Led Growth. The energy in the room was electric ⚡ as brilliant leaders shared their insights, and attendees connected over their shared commitment to this ever-evolving field. From customer-centricity to data-driven decisions and collaborative innovation, it’s moments like these that remind us why we love product management. A massive thank you to: 👉 Mirela Mus, CPO at Product People 👉 Stuart Jones, Head of Digital Product at Domino’s 👉 Our very own Guy Walker, for delivering inspiring talks and leading a Q&A on driving Product-Led Growth within organizations 📸 James Gunaca for the incredible photos And of course, a huge thanks to Aurora Lusardi for helping make the event a success. Here’s to the incredible product community—we’re already looking forward to more collaboration in the new year! 🚀
🌍 🇺🇸 Big things are happening as we set our sights on the U.S. market! With Amir Orad now at the helm as CEO, we’re doubling down on our mission to deliver world-class, end-to-end energy solutions and transformative tech stateside. His vision? A relentless focus on innovation and scaling up our U.S. presence to meet the growing demand for smarter, cleaner energy solutions. ⚡This isn’t just about expansion—it’s about leading the charge for a more sustainable, tech-driven energy future.
🖋 More big news in the North American market! We've just signed a 5-year deal with Champion Energy Services, a retail subsidiary of Calpine, marking our first United States client to license our customer solution. In addition, Champion will license Kraken's flexibility solution and plans to migrate their Texas-based customers starting in 2025.
🌊 Offshore wind energy is key to a sustainable future, but challenges remain. 🌬️ From navigating environmental regulations to balancing competing sea uses, understanding these restrictions is critical for driving forward offshore wind projects. Kraken’s latest blog dives into the 10 essential questions on offshore wind restrictions and their impact on scaling this clean energy solution. 🔗 Discover how we can overcome these obstacles and unlock the full potential of offshore wind.
🚀 Proud to share Good Energy’s journey with Kraken’s cutting-edge AI tool, Magic Ink! 🌍 Good Energy, a pioneer in renewable electricity in the UK, has always been at the forefront of innovation. Since 2020, the partnership with Kraken has enabled them to scale and centralize their customer services efficiently. This year, Good Energy became one of the first to trial Kraken’s AI tool, Magic Ink, and the results speak for themselves: 📈 6.9% increase in emails sent 💬 40% of outbound emails generated with Magic Ink ⭐ Trustpilot ratings boosted from 4.2 to 4.8 since 2020 “Providing timely, knowledgeable and straightforward support to our customers has always been important to Good Energy. Magic Ink is helping us realize the benefits of AI, delivering on these key outcomes for our customers, more efficiently" - Francoise Woodward, Chief Operating Officer at Good Energy The teams love how Magic Ink maintains a personable touch, enhancing our capacity to deliver exceptional customer service.
Switching to a new platform often comes with a lot of risk. 🌊 Here's why Bob Taylor, CEO of Portsmouth Water, wasn't as concerned about being the first water company to switch to Kraken: "It was a manageable risk because we are working with a company that has a strong track record and has completed the best part of 30 implementations previously, all successful. The water sector may have a reputation for slow adoption of innovation, but that is changing. For example we are the first water company to be building a reservoir for 40 years. As a relatively small player we were willing to take on a challenge like that, and the key is to understand and manage the risks carefully." Read more from his interview with Kraken Utilities Leader, Deepak Ravindran below 👇
🐙 We're absolutely thrilled to announce and welcome Amir Orad as our new CEO at Kraken! 💫 His incredibly deep experience in scaling businesses and passion for making an impact is the exact driving force we need to help us reach our ambitious goals. We're very lucky he's agreed to strap in and help steer the rocket ship 🚀 🐙
🤫 Greg Jackson spills how a tech secret sauce helped Octopus Energy become the UK's biggest electricity supplier - overtaking British Gas only a few weeks ago. 🧠 "Octopus stemmed from a piece of software in need of a customer. Jackson, whose background was in technology, and two colleagues had the idea for Kraken and wanted to sell it to energy companies — a sector ripe for innovation. “The energy market runs like an old minicab office,” he said. “National Grid has a control room with people who dispatch power, like minicabs, and we need to move to a world that’s more like Uber, where you’re matching supply and demand automatically in real time using big data and AI.”
🎙 Yesterday while at Reuters Events Energy Transition, Greg Jackson met with Wood Mackenzie's Energy Gang podcast to speak about how we're eager to partner with utilities across the US market and how digitisation has the global potential to accelerate the energy transition. Take a listen, link below 👇
