As an organization, we’re committed to protecting our planet and fostering a culture of sustainability. That’s why, through employee-led initiatives, Aloricans have planted nearly 3,000 trees and recycled over 12,000 pounds from on-site contests and community clean-ups! Let’s continue to work together towards a cleaner, greener future. Happy Earth Day!
With a reach of over 100,000+ employees across 19 countries, we make it our mission to improve the communities in which we work and live. Through sustainable practices, we're dedicated to decreasing our carbon footprint and embracing energy-efficient solutions, ensuring a brighter future for generations ahead.
When you work at Alorica, the possibilities are endless. You could start as a customer experience agent and grow to lead an entire site just like Andre Richards, who has been with Alorica for 12 years and oversees 2,200+ employees in Jamaica, supporting Fortune 500 clients. Alorica Jamaica just celebrated 20 years in operation and is one of Alorica's top scoring countries in employee satisfaction!
CX Today just named us a Top BPO Company for 2024! We are honored to be recognized for delivering best-in-class customer experiences through operational excellence, customized digital solutions and an impactful approach to diversity and inclusion. https://lnkd.in/g_CJ2rmr
Hot off the press: Our annual Impact Report, highlighting Alorica’s corporate giving through its non-profit partner MLBA, is now out! Find out how Alorica’s unique employee-led ESG strategy and philanthropic approach drive the company’s culture and social impact. Read the latest blog from Joyce Lee, Alorica’s Chief Culture Officer and MLBA President, to learn more about what Aloricans achieved in 2023 for those in need around the world: https://bit.ly/3TPtuSl
Whether you aspire to be a customer service representative or seek a position at the corporate level, Alorica offers work-from-home options tailored to you! With a focus on work-life balance, we understand flexibility in your schedule, work location and benefits is important to our diverse employee base. Ready to drop your 45 min (each way!) commute? Apply at alorica.com/careers.
We’re thrilled to announce that the distinguished US Customer Experience Awards named Alorica as a finalist in the Best Contact Center category! This recognition acknowledges the synergistic investment in both our innovative digital solutions, like ReVoLT (Real-time Voice Language Translation), as well as our employee-led DEI program, TIDE (Together for Inclusion, Diversity and Equity). We believe that this combination forms the winning formula for driving tangible and transformative results for our valued clients. #Alorica #uscxa #awardsinternational #CXA
At Alorica, our people are everything, and that's why we celebrate International Women’s Day all month long. With awards for developing and promoting women and 48% of our global leadership being female, creating an inclusive environment where everyone can thrive isn’t just something we say; it's something we live by.
Whether you’re an entry-level CX agent, a C-level executive, or part of our housekeeping and security teams keeping our offices clean, safe and optimized for exceptional work, Alorica prides itself on creating a work environment that supports and values each employee’s contribution and individuality around the world—from the U.S., Uruguay, Egypt, Philippines, India and more.
Introducing Alorica ReVoLT, our real-time voice language translation solution. With Alorica ReVoLT your customers can get the support they need in 75 languages and 200 dialects instantly and without barriers—for the first time ever. It’s part of our Alorica Clear solution suite, delivering multilingual support for smooth, effortless CX. Watch our demo of this groundbreaking technology—and learn more! https://bit.ly/3TpLr9L