Collaborate with development, QA, and business teams throughout the delivery lifecycle, including testing, validation, deployment support, and production……
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Monitor model and system performance in production, including API latency, queue depth, processing time, model error rates, GPU utilization, confidence……
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We are looking for a Senior Business Analyst to support the Product Owner in the development and continuous improvement of Trip Plans and the Vessel Utilization Management (VUM) application. This role is ideal for a candidate who combines strong business analysis capabilities with data analytics skills and solid experience in transportation, logistics, or shipping environments. You will act as a key link between business stakeholders and IT teams, helping translate operational needs into scalable product capabilities, improving decision-making through data, and ensuring that solutions remain practical, intuitive, and aligned with business priorities.
Key Responsibilities
Support the Product Owner in shaping and delivering product enhancements for Trip Plans and VUM.
Gather, challenge, and formalize business requirements through workshops and discussions with operational and business stakeholders.
Translate business needs into functional specifications, user stories, acceptance criteria, and solution proposals.
Analyze transport flows, vessel utilization, capacity planning, and operational data to identify improvement opportunities.
Contribute to the definition of KPIs, dashboards, and reporting solutions that improve visibility and decision-making.
Assess data flows and system interactions across multiple enterprise applications to ensure consistency, reliability, and business relevance.
Collaborate with development, QA, and business teams throughout the delivery lifecycle, including testing, validation, deployment support, and production stabilization.
Promote simple, scalable, and user-centric solutions by balancing business priorities with technical feasibility and long-term maintainability.
Work closely with distributed teams across regions and time zones to ensure alignment, transparency, and smooth execution.
Candidate Profile
Proven experience as a Senior Business Analyst in transport, logistics, shipping, or TMS-related environments.
Strong experience in requirements gathering, process analysis, workshop facilitation, stakeholder management, and UAT support.
Hands-on analytical skills with tools such as SQL, Power BI, Python, or similar technologies.
Good understanding of transport planning, vessel utilization, capacity management, and operational workflows.
Ability to work with complex data and convert insights into clear business recommendations and product improvements.
Strong communication skills with the ability to interact effectively with both technical and non-technical stakeholders.
Experience working in Agile or hybrid delivery environments and familiarity with tools such as Azure DevOps is an advantage.
Ability to work independently, take ownership, and maintain a pragmatic, hands-on approach.
Fluent English is mandatory.
Nice to Have
Exposure to modern data platforms such as Azure, Microsoft Fabric, or advanced analytics solutions.
Knowledge of forecasting, optimization models, or decision-support tools.