Wow - Benefit Advisor bei eHealth: Mitarbeiterbewertung

1.0
26. Feb. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

*work from home / remote *benefits

Kontras

My experience here was dreadful, This is coming from an agent who performed with a top #1 AEP team and also spent time in a PIP. eHealth is a fraudulent call center. Their business model is unethical and even with further investigation from the DOJ, they are still open. I find it odd that this organization hires licensed health insurance agents not realizing that many of us NOTICE EVERYTHING, and I mean EVERYTHING. There are 2 types of employees here, The ones who are easily influenced by questionable sales tactics, bait and switch, not knowing that this is not real medicare sales but a call center. There are also people like myself who observe the actions of the management and directors, who do not tell the truth and influence teams of adults to enroll beneficiaries into plans that are not suitable for them to make sale. This is why the Medicare industry is corrupt to its core. I was very vocal towards the end of my time here and became a target,,,,of course. When you stand up to injustices, you WILL pay the price. What price? No work life balance, long ridiculous hours, getting sick, and taking advantage of our most vulnerable demographic (seniors)? I was cornered by a director (female) and another women ive never seen before in a teams room on my last day. The same day I left the company I got a new opportunity as an independent field agent. I learned quickly how deep my brainwashing was at eHealth. Indepenedent FMO's DO NOT recommend call centers like this and help agents do this the right way for the beneficiaries while also giving you time and freedom to live your life, Working here is not good at all! It seemed like my peers were highly influenced and under alot of pressure. The sales management are in "a club". You will not prosper as a company for long doing unethical practices schemes. I look forward to the day that ehealth closes it doors, because they NEED to. Enough is Enough! I encourage current employees to really do your best to get out. You are better then this and no amount of fraudulent money is worth the stain that working here has on our resumes. Trust me, it is the talk of the industry and it does NOT look good! Management will find that out to, How will you tell another employer that you worked for an organization/call center that was "allegedly" investigated by the DOJ? Love yourself and seniors and the disabled enough and do the right thing,

Mehr Bewertungen zu eHealth entdecken

5.0
4. Mai 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Great benefits, competitive pay, winning culture

Kontras

Nothing comes to mind here

1.0
20. Apr. 2026
Mitarbeiter (anonym)
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CEO-Befürwortung
Geschäftsprognose

Pros

eHealth RevOps offers a fast-paced environment with strong exposure to healthcare operations, commissions, and cross-functional collaboration. The work is meaningful and provides opportunities to build analytical, problem-solving, and process improvement skills. Teams are generally supportive, and there are opportunities to learn from peers with deep industry knowledge. The role provides hands-on experience with complex data, audits, and reconciliation processes, which is valuable for strengthening both operational and financial skill sets.

Kontras

Leadership is a significant challenge. The Senior Director’s approach tends to be highly hands-on, which can limit autonomy and make it difficult for employees to feel fully trusted or supported in their roles. The environment can feel high-pressure rather than growth-oriented. At the Senior Manager level, there are concerns around consistency, professionalism, and fairness. Communication style can come across as overly direct or discouraging at times, and there are perceptions of favoritism that impact team morale and overall engagement. There are also gaps in leadership presence and support. 1:1 meetings are frequently canceled, and team members often need to rely on other leaders for guidance. While tracking and reporting are maintained, there is limited hands-on support, coaching, and clear direction for the team. Training is another challenge. Onboarding often relies on current employees who are expected to maintain their full workload, creating a high-pressure environment with little room for error. This makes it difficult for new hires to ramp up effectively and confidently. Overall, these factors can make it challenging for employees to feel supported, develop professionally, and operate with clarity and confidence.

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