Pros
- Free soda and bagels weekly (had to pay for real snacks) - Health benefits including free therapy sessions, which is heavily used because of the toxic environment
Kontras
I worked her for 6 years and the leadership here is the most toxic I have ever experienced in my life. The behaviors exhibited by team leads and managers are blatant HR violations, but they are allowed to get away with it because they have each others backs. If another leader did not go along with this way of thinking, they were targeted and attacked psychologically. Direct reports are looked at as nothing more than children who are not given a right to opinion or any freedom of expression. As a team lead, I have heard numerous times where leaders bad mouth the people they are supposed to be leading, talk down to them in meetings, and black ball them from promoting within because they (the leader) did not like them. Managers are clearly aware of what is going on, but they fall into the same toxic mindset of "protecting their own" because it's easier to hire an entry level agent than hire another leader. There is no system of checks and balances with leadership which allows them to continue to abuse their power and position. Corporate tries to let people know that they can call HR, but the team leads and managers make people feel as if they will be fired or blackballed for doing so, so hardly anyone ever does. Each week, it felt like another person was going on a mental health leave and after talking to numerous people, they all agreed that their leadership was a major contributing factor to their rapid mental decline. I have seen the brightest, warmest people turn cold and careless in a span of a few months and it completely shattered me. At one point in my life, I would rave to anyone who would listen about why I loved working here and was looked at by most employees as "the face of eBay Austin", but things quickly changed as this place continued to progress into a nightmare that got worse each day. The people who are supposed to lead by example and foster growth have dragged this company down to a level I never thought imaginable.
