Pros
- Coworkers are awesome - Managers are typically understanding - You will learn more in your first year here than you will your first three years at any other company
Kontras
- Your schedule will change at 8:45 AM when your first ticket starts at 9, regardless of how close you are to that client already - You will be chastised for not being a team player if you stop being available 24 hours a day - Any suggestions/concerns you have about an issue are met with you being removed from the situation entirely and it being moved to somebody else - You'll be asked to schedule time with family like a work meeting - Healthcare options are not great and no 401k match - You'll be required to meet a minimum number of hours every day and they don't care what needs to happen to meet it