Customer experience team in India treats it's employees with no respect, ridicules the employees for no reason. Leadership doesn't have any idea about employee experience. Not one employee in the CX team is happy or satisfied. Extreme micro management by the senior director. Leads/managers lack empathy and doesn't have any idea about people management. This is more like a factory in the 18th century where no regards are given to the employees. Absolutely no flexibility. Hardly any leaves are approved, if approved then they will make you feel horrible for taking it. Strict work from office. They reject wfh requests no matter how important it is for the employee. Horrible work life balance.