Where to start? So many terrible aspects: the horrifically outdated CMS is so slow and making working efficiently a huge challenge, the huge disparities in pay, working incredibly hard on a program and having someone else sent to work your program who knows nothing about it and thus not doing an effective job, worst of all is when you see someone from another division or the marketing dept go on your program and treat it like a vacation instead of work. The university division is a revolving door of staff members and no one seems to care, clients are constantly getting shifted from account manager to account manger, which makes them unhappy. Senior leadership is not available to help much and seemingly removed from working with clients and thus doesn't have a clue how clients treat account managers. The pay is laughable for the amount of hours you work, almost all of my coworkers had a side job to help offset the costs of living in Charlottesville
