Pros
There were some genuinely great coworkers who supported each other through the chaos. Early on, the company was solving a real problem for QSRs during the "Great Resignation" and it felt exciting to be part of that.
Kontras
Workstream has completely lost its way. Leadership changes direction constantly with no clear strategy. The founders say they’re “humble and hungry” but operate with arrogance and zero openness to feedback. It’s top-down, and disagreement isn’t tolerated. They only want yes-men. The payroll product is unreliable, yet still being pushed aggressively. Layoffs are frequent. When people leave, they often aren’t replaced, which just increases the workload on those left behind. Burnout is widespread. Raises are rare. Career growth is stagnant. Work-life balance is terrible, especially for US-based teams who are expected to accommodate Asia schedules. There’s a major disconnect between GTM and Engineering. The Engineering team in China doesn’t seem to understand how hiring and payroll actually work in the U.S and it shows in the product. Also, anytime a negative review shows up here, the company floods Glassdoor with clearly manufactured 5-star reviews. It’s obvious and embarrassing.