Pros
Excellent company benefits, a company I was proud to work for, colleagues largely supportive, co-operative and good at their job.
Kontras
During 2013-4 the IT Department was eviscerated at the management level with about half the team taking voluntary or (mostly) forced redundancy following a restructure. You could argue (but should not assume) that's because they no longer had the appropriate skills, despite many of them having 20+ years service - however that would be a telling reflection of under-investment in their development over that time rather than any basic lack of competence. Or perhaps the changed expectations of them are wrong. Virtually all the affected staff who haven't taken early retirement have quickly found comparable jobs elsewhere. Staff were not given support to adapt to the new structure, it was considered easier to get rid of them - which is inconsistent with the caring image the company likes to project. And it's that hypocrisy that has hurt people the most.