Best Company I worked for - Technical Support Engineer bei WP Engine: Mitarbeiterbewertung

5.0
13. Dez. 2024
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CEO-Befürwortung
Geschäftsprognose

Pros

Good culture, growth career plan, flexibility to work remote

Kontras

Hard to find one, maybe competitive salary

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Reaktion von WP Engine
1y
Thank you so very much for reaching out to share your experience at WP Engine! We're so glad to hear you enjoyed your time working here and it was such a positive experience. We know you aren't working at WP Engine any longer, but if you have any more feedback to share, positive or constructive, we'd encourage you to reach out to our Employee Experience Team as we're always looking for insight to support our continued growth and success. We wish you the best in future endeavors!

Mehr Bewertungen zu WP Engine entdecken

5.0
20. Jan. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

Lots of support from management. I always felt like I was heard. Plenty of support from my teammates. The CEO is an amazing person.

Kontras

Customers only reach out because there are issues with their sites; causing them to be upset most of the time. Tough job if you are not used to remote work.

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Reaktion von WP Engine
4mo
We appreciate you taking the time to share such a thoughtful review. While we're glad you had an overall positive experience in regards to feeling supported by your manager, teammates, and feel Heather, our CEO is an amazing person. We agree! We are sorry to hear you didn't feel like there were opportunities for promotions. We know you no longer work here at WP Engine, but if you have any other thoughts you'd like to share so that we can learn more about what could've gone better, you're welcome to reach out to anybody on our Employee Experience Team to do so. Thank you again and we wish you the best in future endeavors.
4.0
23. Apr. 2026
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CEO-Befürwortung
Geschäftsprognose

Pros

-Fully remote so can work from home -Work/life balance is great, I never take work stress with me after I log off.

Kontras

-Management is unwilling to make changes at times, even when something can be optimized. -Some days can feel like you are overworked due to not enough staff to cover support queues

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Reaktion von WP Engine
1mo
Thanks for taking time to share your feedback with us. We are glad to hear that our virtual first model is having a positive impact on your experience. Creating an environment where employees can do meaningful work while maintaining balance is something we care deeply about. We also appreciate your candid input around decision making and workload. Your feedback on optimizing workflows and ensuring adequate coverage in support queues is important, and it’s something we continue to evaluate as we scale and prioritize across the business. Thank you again for your perspective and for being part of the team, your insights play a critical role in how we improve our processes and better support our teams.
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