Pros
Diverse Work Environments: FAEs often work in various industries and locations, projects from the mainland and overseas. This can make the job more exciting and less monotonous. Deep Technical Expertise: Being involved in AGV deployment means acquiring an in-depth understanding of AGVs, forklifts, automation sensors, configurations, and robot control systems. This specialized knowledge is highly valuable in the Industry 4.0. Hands-on Experience: FAEs get hands-on experience with cutting-edge technologies, expanding practical knowledge and technical skill set. Problem-Solving: Being in the field means encountering and solving unique challenges, which can be intellectually rewarding. Direct Customer Interaction: Working closely with clients can lead to stronger professional relationships, a better understanding of client needs, and immediate feedback on solutions provided. Broadened Skill Set: FAEs not only acquire technical skills but also develop soft skills like communication, customer service, and project management. Continuous Learning: The rapid evolution of automation technology means that FAEs are always learning, keeping skills fresh and updated.
Kontras
Travel Demands: The role often requires frequent travel, which can be tiring and take a toll on work-life balance. Unpredictable Hours: Deployments might require working outside of regular hours, including nights and weekends, especially if there's a need to reduce operational disruption for the client. Pressure: Since FAEs are directly responsible for deploying solutions on-site, any technical issues or delays can lead to significant pressure to resolve problems swiftly. Challenging Work Environments: Some sites can be physically challenging or uncomfortable, such as warehouses without climate control or outdoor settings. Varied Expectations: Different clients may have varying expectations and requirements, which can sometimes be challenging to meet or manage. Wear and Tear: Projects may have 24h product line, and AGV may have failure and require immediate response or night shift monitoring