VSO - Unemployment Support Business Analyst bei Virtual Service Operations: Mitarbeiterbewertung

This is a really good entry-level role w/ decent pay. The environment is really supportive. I would recommend this company to someone.

Benefits could be a little better.

They will pay for IT certifications after you pass them. The techs are great people just trying to live their lives.

5 PTO days a year. 5 sick days a year. The management that really matters is all working remotely and mostly unreachable by slack, teams, email. I literally had to call them over 5 times just to get a simple pickup of the phone. After a year of working there, I asked for a review and got a cold shoulder response from a manager who left after I did due to burnt out. He said he would "put a request in" but I never got CCd on any request and I only found out a month later they were not giving annual reviews or raises to EVERYONE. when I called them out on this, they gave a very dry, very scripted response about the contract being strict and they just couldn't afford to give me a raise, even though they have my coworker who worked UNDER me a raise that put his wages OVER mine. None of it made sense, so I found another job and left and immediately got contacted by the contractor Kyndryl to hire me for same job but 10 dollars more. I said "No thanks" cause I am not a Yo Yo and there were plenty of others there that should have also gotten hired on at that rate which I knew they had no plans of doing until they decided to jump ship.